Delivery . Information
POSTAL CHARGES 2021
All items are lovingly wrapped and dispatched currently on a Tuesday and a Friday.
All parcels are sent second class, orders over £10 within the UK Mainland and Northern Ireland will be dispatched via the 'Recorded Delivery' service with Royal Mail. (A 24 hour service can be available to uk customers but please email by 10.30am before making your order for availability of this service just in case I am out of the studio that day).
Please note that since July 1st 2021 I no longer post orders to Europe. This is due to the new Customs requirements for the European Union, as I sell multiple product types in varied materials the new code system is a little time consuming and complicated for this little shop of mine. But I will keep researching and over time hope to return to delivering back to Europe. xxxx
Orders outside of Europe are very welcomed, these are sent using Royal Mail or Parcel Force, most are sent insured and take approx 10-14 days. Please note that customers are responsible for any customs and import taxes that 'may' apply. All parcels will hold an affixed Customs Declaration on the outside of the parcel. The cost of parcels sent to the US has increased considerably in 2021.
PLEASE ALSO NOTE....
The shop calculates postage at checkout and due to the varied products in the shop it is based on a weight per item system. As each item weighs differently this can at times over charge. Any over-paid posting and packing charges from checkout will be refunded at time of dispatch back to your account. If you have any questions about any of the items or service please contact me (Vicky) on:
Warmest of wishes